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Casino Blog
Things You Should Know Before Joining an Online Casino
- July 19, 2018 By Riley Wilson -
If you are one of those people who are either highly cautious and distrustful or extremely inexperienced, you are likely to be in a desperate need of guidance when selecting a reputable online casino with a user-friendly policy. The task is not regarded as easy even by the players who spend a large portion of their time online and are familiar with all the elements that constitute a great online casino; knowing exactly what to look for makes a world of difference and saves you a lot of valuable time, which you can then convert into wagering and making profit.
If, on the other hand, you are not even sure where to start, let alone what are the factors you need to look for, the online gambling adventure can easily turn into an endless nightmare which can cost you a lot of your hard-earned money. Fortunately, this type of calamity is easy to avoid and with only a few simple pointers, you can become a member of an online casino of your dreams – the rest is pretty much smooth sail…
License and Regulations aka the Boring Part
If you are already yawning and thinking how this will be the dullest experience of your life, we have good news – checking the license and the regulatory body behind the casino is the easy part. It will take you under one minute to locate the information on the license number – everything you need to know is placed at the very bottom of the online casino page and while you’re at it, check the casino’s fairness tests certificates as well, as they should be located nearby.
In short, you will want to see that the RNG (random number generator) tests are performed on the games offered by the casino. Translated into English, it means that the games are completely random and that independent agencies which conducted the tests issued a validation the outcomes are not “rigged”.
As for the licenses, UK Gambling Commission and Malta Gaming Authority are considered the strictest regulatory bodies in the gambling industry and casinos operating under their surveillance usually come with the lowest complaint rate. The links leading straight to the official sites of both the UK Commission and MGA are also provided for those who need additional information.
Withdrawal Policy
Withdrawal policy is another important factor to look at, which, sadly, a lot of people do not realize before it’s already too late. Instead of being a pleasant experience, withdrawals can be extremely stressful – if you did not read the fine print or the casino’s Terms and Conditions page. The first thing you need to know (apart from the payment and withdrawal methods) is the online casino’s pending period and the limits it places on withdrawals.
The pending period is the amount of time necessary for the casino to process the member’s withdrawal request and approve it, while the limit is the amount of money that the casino will approve for your withdrawal on a daily, weekly or monthly basis.
This may not seem like a big deal until you actually win a vast amount of money, which is then paid in installments, instead of all at once.
Support
A lot can be found out about the casino by testing their support. Offering 24/7 customer service is a huge advantage, particularly if the representatives are polite and informative. This will tell you volumes of the casino’s customer policy and potentially warn you to keep away.
The best way to see how the casino treats their members is to send an inquisitive email or better yet launch a live chat (where available), asking any three questions (even if they are covered under the online casino’s FAQ section). The attitude of the agents, their willingness to help, manners and how transparent they are in their answers will tell you anything you need to know about the casino.
Welcome Bonuses and Promotions
This is where you need to be extremely careful, but only if you decide to redeem the bonus offer – as they are optional, you can skip them altogether. If you find yourself tempted by the bonus cash, free spins, and deposit match, check the wagering requirements first – which is the amount of money you will need to wager before claiming your winnings.